Berkeley Square Hotel - Bristol

Central location for Bristol

Since my last stay 2 years ago the Hotel's decor has become very 'tired' & tatty. My room was extremely small as was the shower room. Room 40 needs a total refurb together with the corridors. Charges for the use of wi-fi & car park are not appreciated as most Hotels offer these without any fee. Room service provided a dry salad & no condiments on the tray. As I arrived late & was extremely tired, I didn't have the energy to ask for these & some dressing for the salad. With so many hotels to choose from in Bristol, Berkeley Square needs to 'up' it's game before I will be tempted back......

Brilliant location for shopping, bars, restaurant and the theatre.

Although the food at breakfast was of a high quality, the tables weren't cleared from previous guests and they also ran out of side plates and cereal bowls.

The location of this hotel is very good. The Staff couldnt be faulted, very polite and helpful.

We were unable to have a hot shower on the evening of our arrival, this was apparently due to a pilot light on one of the boilers going out, so we had to use another room on a seperate floor. The following morning we tried the shower again, no hot water, this time not the pilot light, they had just ran out! Which was totally unacceptable, how can a £90 a night hotel justify running out of hot water? The rooms are also not finished to a very high standard, if the rooms matched the lobby this would be a lovely hotel and worth the money (if it had hot water!)

There is a beautiful garden square just outside the hotel front door. The room was clean and spacious (single room en suite). Excellent value!

Cute little hotel, at an excellent location, close to the University of Bristol.

Hotel is above the club Square and it's very noisy on a Saturday night (when I stayed there). I stayed there one night, but they wouldn't left me in before 2pm in the afternoon and I had a to vacate the room the following day by 11h. Paying GBP 60 a night for a single room ("Executive Single") for less than 24h stay, with an additional pay for breakfast and Internet is rather expensive. For a hotel which boasts being closest to the university, I found it very inappropriate to charge for Internet, next to already pricey room charges. Fruit left in the room wasn't fresh.

As soon as we arrived we were made to feel very welcome. The Receptionist gave us a very warm welcome with a BIG smile which means alot when you have been travelling all day.Our room was attractively decorated,cosy,comfortable and most importantly, clean. A lovely touch was the mini carafe of sherry with 2 small sherry glasses sitting on the side table , a bowl of fresh fruit and a small bottle of red wine with a hand-written message on a tag round the bottle neck. A lovely personal touch.

Quite chic, bar nice, appreciated the fresh coffee in the room

Room 35 - v small (was this an executive double?! ) and window faced a brick wall

perfect location for us and in a good hotel with very nice room

At one point the hot water simply stopped flowing leaving my wife stuck in the shower with no hot water to rinse.

Above all, it was good value for money at £60 per night for what it is. The staff are very welcoming. There are a lot of small but nice touches such as complimentary sherry and good taste design which add to the experience

They offer the purchase of a parking space but there is no guarantee of a place.

Helpful and welcoming staff, loose-leaf tea, coffee, cafetiere in room plus complimentary fresh fruit. Excellent breakfast. Convenient location.

Single room very small and little space for clothes. Complimentary sherry a nice touch but unfortunately it was sweet!

The fact that our room was almost in the bar and we heard the loud music from a party there tll 1am. I can't believe they could offer that as a hotel room to paying customers.

Really covenient location, friendly staff and excellent food

I had dinner at the hotel. The food was excellent and exceeded my expectations. He setting was comfortable, the waiter was responsive. I stayed in a single room but it's well equipped with facilities. I had a good experience.

The fridge - I cannot stock my own drinks.

The waiters and Waitress are very enthusiastic and helpful, their breakfast and lunch are all good.

Good location, clean rooms

On check in, the menber of staff was not friendly.We had reserved a car-parking space on the bookings.com website but when we got there he said it was first come first served and this was not guaranteed. Luckily there was one space available. I was not impressed with his attitude. On chek-out a very nice lady was there and had she have been the lady checking us in, I do not believe we would have had any issue with the hotle.